Leaders in Document Management & Business Process Automation


Keep case workers in the field and out of the
file cabinets with anytime access to client files,
service request forms and more.

Case Management



Improve response times to service requests

Quickly intake, process and file all documentation for financial assistance, medical care, housing needs, childcare and more.

    Automatically extract data from electronic, PDF and scanned forms, eliminating the need for manual indexing, sorting and filing.

    Upload photos from mobile devices and cameras directly into client files.

    Eliminate paper with client e-forms submissions and processing.

    Allow clients to sign documents electronically to reduce processing time.



Reduce service delays and expedite decisions

Provide offsite access and automatic updates to case workers, supervisors and other administrators.

    Send automatic email notifications when a new case is assigned.

    Access and update case documentation on laptops, tablets and smartphones.

    Instantly locate any client’s complete, most up-to-date paperwork using multiple search options.

    Route critical cases to an expedited queue with one click.



Ensure client security

Assign security restrictions so that employees can only access the files they require to do their jobs.

    Protect sensitive documents like birth certificates and social security forms from unauthorized access, printing or export.

    Track when users open, edit, delete or even attempt to open case files.

    Automatically route closed cases for disposition.

    Provide controlled access of specific case files to other agencies and case workers.



Form a complete view of case information

Connect case files with state and county databases.


Share documents collected from clients electronically between Laserfiche and court management systems, police records and state databases.

Trigger the creation of new cases by pulling information from multiple databases.

Autofill document fields to eliminate rework and data entry.




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